Journal of Travel Research · 2021 · 30 citations · 58 references
Targeted AdvertisingConsumer ResearchDestination ManagementPerceptionCommunicationAttentionTravel BehaviorMedia StudiesManagementOnline AdvertisingFixation CountsPublic DisplayVisual MarketingAdvertisingMarketingModality ConfigurationsDestination MarketingAdvertisement ModalitiesInteractive MarketingEye TrackingTourismAdvertising EffectivenessMultimodal Travel BehaviorArtsTourist ExperienceSmart Tourism
Tourists are often exposed to imagery of a destination through advertisement modalities such as texts and pictures before they visit the place. This research used an eye-tracking technique to examine the effect of spatial and modality configurations on tourist destination advertisement attention and travel intention. Drawing on multiple resource theory and based on two 4 (spatial displacement) × 3 (modality) experiments, results reveal that spatial location and modality have an impact on tourist attention with respect to their dwell time and fixation counts, which lead to greater propensity to visit a place. In addition, tourists paid more attention to advertisements that occupy congruent attentional resources than to those using interference resources.
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What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1
Mudambi, Schuff · MIS Quarterly · 2010 · 2.3K citations