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Interaction between hotel service robots and humans: A hotel-specific Service Robot Acceptance Model (sRAM)

Customer SatisfactionEngineeringAssistive TechnologyHuman Agent InteractionSocially Assistive RobotDesignAutomationUser ExperienceBusinessSystems EngineeringPersonal RobotService RobotCognitive RoboticsIntelligent SystemsRoboticsHuman-robot InteractionHotel Service RobotsHospitality Management