Factors Influence the Success of E-Learning Systems for Distance Learning at the University

Abstract

The current learning process has evolved frequently with the development of information technology. Information technology is a tool for learning a process commonly known as e-learning. However, many factors must influence the success of the learning process in this form. So this study aims to determine the success factors of e-learning systems at universities in the distance learning process. This research develops using the successful model of IS Delone and McLean as the basis of the model combined with instructor activity and motivation. The research method is quantitative with Structural Equation Model (SEM) analysis. Data collection techniques with snowballs through a questionnaire with Google form conducted online; the respondents generated 234 valid. Results of research, produce factors that are considered in the development of e-learning including (1) System Quality greatly affects User Satisfaction, (2) Service Quality affects System Quality, System Use, and User Satisfaction (3) Information Quality affects System Use (4) Instructor influences System Use (5) User characteristics affect Motivation (6) User characteristics affect User Satisfaction (7) Individual Impact is influenced by User Satisfaction and System Use. This result is expected to help universities in the development and implementation of learning with e-learning going forward for the better.