Telematics and Informatics · 2020 · 910 citations · 97 references
ComputingComputer ScienceInformation SystemsArtificial IntelligenceHuman-computer InteractionUser Experience DesignAffective ComputingArtificial Intelligence AdoptionConversational User InterfacesCustomer SatisfactionDialogue SystemsIntelligent AgentsAi Adoption IntentionChatbot SystemsChatbotsHuman-ai Service InteractionsUser Acceptance
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