JAMA · 2020 · 453 citations · 3 references
Social SciencesEmergency PreparednessInfectious DiseasesCrisis ManagementEmergency ManagementHealth CommunicationCrisis CommunicationCrisis PreparednessOutbreak ManagementOutbreak ResponsePandemic PreparednessSocial MediaEpidemic PreparednessPandemic Risk MessagingPublic Health Crisis CommunicationRisk Communication In OutbreaksRisk Communication On Social MediaSocial Media AlertsSocial Media Crisis MessagingSocial Media Risk Communication
This Viewpoint discusses the ways social media can be used as a critical tool in managing the COVID-19 outbreak, such as by directing users to trusted sources and counteracting misinformation, and how it can transform aspects of preparedness and response for the future.
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Evaluating the predictability of medical conditions from social media posts
Raina M. Merchant, David A. Asch, Patrick Crutchley et al. · PLoS ONE · 2019 · 101 citations · Full text