Selective incivility: an insidious form of discrimination in organizations

Abstract

Purpose This article serves as an introduction to four articles featured in a special issue on selective incivility in the workplace. This collection of papers addresses pressing issues around unpacking and tackling selective incivility in organizations. Design/methodology/approach This introductory article first highlights research in this area to date, provides a summary of the papers included in this special issue and ends with intriguing themes from the papers and ways in which they advance the field. Findings These papers reveal contextual factors that help us better understand selective incivility: group processes, workplace gender composition, status and power and modality (in-person or online incivility). Originality/value By bringing together four approaches to studying selective incivility, this special issue pushes the field forward, providing empirically based insights as well as compelling new research directions.