Production · 2019 · 16 citations · 67 references
Health ProfessionsHealth AdministrationHealth Care ManagementHealthcare LeadershipHospital AdministrationImplementation ScienceDeterminants Of ImplementationLean HealthcareLean ManagementLean PrinciplesLean Process ImprovementCase Study EvaluationCritical Success FactorsLeadership Assessment MethodologyLeanLean ImplementationLean Practice ManagementLean SustainabilityPublic Hospital Management
Many attempts to apply quality management practices have been carried out in healthcare services Long waiting times, unnecessary increase in the number of examinations, high operating costs, staff shortages, and medical errors are some of the recurring problems in health services In this sense, it is necessary for managers and leaders of healthcare organizations to understand their processes, improving them in order to provide a treatment that is safer, more efficient and better qualifyed. In recent years, discussions have centered on the potential of applying principles
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