Zoe Radnor - Concepedia

Author

Zoe Radnor

Also Known As

Radnor, Z, Radnor, Zoe, Radnor, Zoe Jane, Z. J. Radnor, Z. Radnor, ZOE J. RADNOR, Zoe J. Radnor, Zoe Jane Radnor, Zoe Radnor

191

Publications

8.3K

Citations

H-Index

199

Concepts

All Affiliations

University of Warwick Loughborough University Cardiff University University of Edinburgh City, University of London

About

Zoe Radnor is an author at University of Warwick specializing in management, business, and education.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	26	34	3.8K
2	Education	16	18	2.6K
3	Engineering	10	10	823
4	Arts	3	3	97
5	Humanities	1	1	25

Zoe Radnor

Publications

7.7K

Citations

H-Index

Page 1

	Year	Citations
Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? Stephen P. Osborne, Zoe Radnor, Kirsty Strokosch Public Management Review	2016	1.1K
A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach Stephen P. Osborne, Zoe Radnor, Greta Nasi The American Review of Public Administration Services ManagementEducationSubstantive Service-dominant TheoryPublic RelationsNew Theory	2012	802
Lean in healthcare: The unfilled promise? Zoe Radnor, Matthias Holweg, Justin Waring Social Science & Medicine	2011	718
Learning to Walk Before We Try to Run: Adapting Lean for the Public Sector Zoe Radnor, Paul Walley RePEc: Research Papers in Economics Public PolicyBusiness OperationsCommunity DevelopmentAdapting LeanPublic Sector Organizations	2010	342
Lean: A failed theory for public services? Zoe Radnor, Stephen P. Osborne Public Management Review	2012	335
Evaluating Lean in healthcare Nicola Burgess, Zoe Radnor International Journal of Health Care Quality Assurance	2013	285
SimLean: Utilising simulation in the implementation of lean in healthcare Stewart Robinson, Zoe Radnor, Nicola Burgess, European Journal of Operational Research NursingIndustrial DesignSimulation MethodologyEngineeringHealth Policy	2012	260
Fresh perspectives on customer experience Janet R. McColl‐Kennedy, Anders Gustafsson, Elina Jaakkola, Journal of Services Marketing Customer ExperienceCustomer SatisfactionDynamic NatureConsumer ResearchBrand Strategy	2015	256
Operationalizing Co-Production in Public Services Delivery: The contribution of service blueprinting Zoe Radnor, Stephen P. Osborne, Tony Kinder, Public Management Review Services OrientationService BlueprintingServices ManagementService StudyManagement	2013	229
Historical analysis of performance measurement and management in operations management Zoe Radnor, David Barnes International Journal of Productivity and Performance Management Total Quality ManagementPerformance ReportingEngineeringIndustrial EngineeringPsm Performance	2007	226

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