“The Rule Was the Rule”: new member socialization in rigidly structured totalistic organizations

Abstract

This study examined member encounter in two organizations with rigid rule structures and great reach into members’ lives: the U.S. military and the Independent Fundamental Baptist Church. Interviews conducted with members allowed emergence of the lived experience of organizational entry in the words of participants in thematic categories. Findings challenge current views of encounter as a negotiation between currently held beliefs and organizational role and suggest a more nuanced view of organizational encounter that is tied to the reach of the organization into the member’s life. Findings also suggest that in totalistic organizations, encounter is designed to quickly manufacture enacted organizational identities that maintain and reproduce organizational rule systems.