Measuring the quality of public transportation systems and ranking the bus transit routes using multi-criteria decision making techniques

Decision making — the Analytic Hierarchy and Network Processes (AHP/ANP)

Thomas L. Saaty · Journal of Systems Science and Systems Engineering · 2004 · 1.8K citations

Business, Decision Sciences, Operations Management +14

The evaluation of airline service quality by fuzzy MCDM

Sheng‐Hshiung Tsaur, Te‐Yi Chang, Chang‐Hua Yen · Tourism Management · 2002 · 886 citations

Business, Decision Sciences, Operations Management +12

The quality of service desired by public transport users

Luigi dell’Olio, Ángel Ibeas, Patricia Cecín · Transport Policy · 2010 · 641 citations

Management, Public Administration, Transportation Planning +12

Service Quality Attributes Affecting Customer Satisfaction for Bus Transit

Laura Eboli, Gabriella Mazzulla · Journal of Public Transportation · 2007 · 584 citations · Full text

Management, Transportation Planning, Public Service Delivery +16

Evaluation of hazardous waste transportation firms by using a two step fuzzy-AHP and TOPSIS methodology

Alev Taşkın Gümüş · Expert Systems with Applications · 2008 · 548 citations

Management, Decision Sciences, Operations Management +14