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Graduate-Level Education
38
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1993
Year
EducationHospitalityCornell Hotel SchoolHospitality Human ResourcesManagementHospitality MarketingHospitality IndustryHospitality Planning ManagementEducational LeadershipBusiness LeadershipHigher Education ManagementLeadershipStudent LeadershipProfessional StudiesManagement EducationOrganizational CommunicationBusinessCritical ThemesHospitality Management
To evaluate the school's Master of Professional Studies (M.P.S.) program, the graduate faculty of the Cornell Hotel School surveyed hospitality-industry professionals, M.P.S. alumni, the school's graduate faculty, and incoming graduate students. All groups considered three skills important: leadership, the ability to identify problems, and organizing and writing skills. Four critical themes for success in the hospitality industry emerged from the executives and alumni: strategic or “big picture” orientation, communication, work and managerial styles, and leadership.