The certainty in consumers’ willingness to accept pharmacist-provided medication therapy management services

The Nature and Determinants of Customer Expectations of Service

Valarie A. Zeithaml, Leonard L. Berry, A. Parasuraman · Journal of the Academy of Marketing Science · 1993 · 2.7K citations

Business, Marketing, Marketing Management +12

Drug-Related Morbidity and Mortality: Updating the Cost-of-Illness Model

Frank R. Ernst, Amy J. Grizzle · Journal of the American Pharmaceutical Association (1996) · 2001 · 853 citations

Pharmacy, Pharmacoeconomics, Pharmacology +14

The Asheville Project: Long-Term Clinical and Economic Outcomes of a Community Pharmacy Diabetes Care Program

Carole W. Cranor, Barry A. Bunting, Dale B. Christensen · Journal of the American Pharmaceutical Association (1996) · 2003 · 725 citations

Pharmacy, Community Pharmacy, Pharmacoeconomics +16

The Role of Community Pharmacists in Health Education and Disease Prevention: A Survey of Their Interests and Needs in Relation to Cardiovascular Disease

Jennifer O’Loughlin, P Masson, Véronique Déry et al. · Preventive Medicine · 1999 · 114 citations

Public Health, Community Pharmacy, Health Education +16

A retrospective study of drug‐related problems in Australian aged care homes: medication reviews involving pharmacists and general practitioners

Prasad S. Nishtala, Andrew J. McLachlan, J. Simon Bell et al. · Journal of Evaluation in Clinical Practice · 2010 · 85 citations · Full text

Pharmacy, Clinical Pharmacy, Pharmacy Practice +14