Concepedia

Telephone vs Mail Response to an Emergency Department Patient Satisfaction Survey

K J Rhee, R. M. Allen, Jenny Bird

Academic Emergency Medicine · 1998 · 31 citations · 7 references

DOI

Concepts

References

7

Effects of Actual Waiting Time, Perceived Waiting Time, Information Delivery, and Expressive Quality on Patient Satisfaction in the Emergency Department

David A. Thompson, Paul R. Yarnold, Diana R Williams et al. · Annals of Emergency Medicine · 1996 · 552 citations

, , +16

Emergency department satisfaction: What matters most?

Brenda Bursch, Joseph Beezy, Ruth G. Shaw · Annals of Emergency Medicine · 1993 · 250 citations

, , +4

Perceptions and satisfaction with Emergency Department care

Kenneth J. Rhee, Jeanne Bird · Journal of Emergency Medicine · 1996 · 110 citations

, , +7

Patient Satisfaction with an Emergency Department Chest Pain Observation Unit

Robert J. Rydman, Robert J. Zalenski, Rebecca R. Roberts et al. · Annals of Emergency Medicine · 1997 · 109 citations

, , +9

Obtaining information on patient satisfaction with hospital care: mail versus telephone.

A H Walker, J D Restuccia · PubMed · 1984 · 96 citations

, , +17