Emergency department satisfaction: What matters most?

The measurement and meaning of patient satisfaction.

John E. Ware, A. Davies-Avery, Anita L. Stewart · PubMed · 1979 · 508 citations

Nursing, Quality Of Life, Patient Experience +1

Satisfaction with hospital emergency department as a function of patient triage

James R. McMillan, Mary Younge, Larry C. Dewine · Health Care Management Review · 1986 · 99 citations

Patients' perceptions of the health care received in an emergency department

Hjördis Björvell, Jörg Stieg · Annals of Emergency Medicine · 1991 · 94 citations

Nursing, Patient Experience, Emergency Department +9

Emergency department complaints: A one-year analysis

Lawrence R Schwartz, David T. Overton · Annals of Emergency Medicine · 1987 · 73 citations

Emergency Response, Emergency Medicine Trauma, Patient Safety +5

The effectiveness of an organized emergency department follow-up system

Robert Shesser, Mark Stafford‐Smith, Sherry Adams et al. · Annals of Emergency Medicine · 1986 · 47 citations

Primary Care, Emergency Response, Emergency Management +5