Report Cards or Instrument Panels: Who Needs What?

The balanced scorecard : measures that drive performance

R. S. Caplan · Harvard business review · 1992 · 12.2K citations

Performance Studies, Balanced Scorecard, Performance Measure +3

Continuous Improvement as an Ideal in Health Care

Donald M. Berwick · New England Journal of Medicine · 1989 · 1.7K citations

Nursing, Primary Care, Health Policy +15

The New Economics: For Industry, Government, Education

Annabeth L. Propst, W. Edwards Deming · Technometrics · 1996 · 1.3K citations

Education, Human Resource Management, Organizational Behavior +21

The new economics for industry, government, education

Organizational Dynamics · 1994 · 591 citations

Public Policy, Economics, New Economics +6

How the right measures help teams excel

Christopher Meyer · Harvard business review · 1994 · 308 citations

Organizational Communication, Measurement, Human Performance Measuring +6