Study of Performance Measurement Practices in Supply Chain Management

Abstract

Supply chain management creates value for companies, customers and stakeholders interacting throughout a supply chain. The strategic dimension of supply chains makes it paramount that their performances are measured. In today’s performance evaluation processes, companies tend to refer to several models that will differ in terms of corporate organization, the distribution of responsibilities and supply chain maturity. The present article analyzes various models used to assess supply chains by highlighting their specific characteristics and applicability in different contexts. It also offers an analytical grid breaking these models down into seven layers. This grid will help managers evolve towards a model that is more suitable for their needs.