Int. J. Electron. Bus. Manag. · 2009 · 31 citations · 11 references
BusinessInformation SystemsManagement Information SystemsBusiness Process ManagementE-commerce SystemsEnterprise SystemsBusiness Model AnalysisBusiness Model ChangeBusiness Model DesignBusiness Model DevelopmentCausal Loop DiagramsCausal Loop AnalysisCausal Loop Modeling
Using the concept of business models can help companies understand, communicate, share, change, measure, simulate and learn more about the different aspects of e-Business in their firms. Better understanding of e-Business models helps managers and related staff to better apply the business models. The main objective of this paper is to use Causal Loop Diagram (CLD) as a useful tool to capture the structure of e-Business systems in order to achieve a better understanding of an e-Business model. The proposed CLD provides managers with significant insight into the e-Business models.
11
The balanced scorecard : measures that drive performance
R. S. Caplan · Harvard business review · 1992 · 12.2K citations
Management, Performance Management, Strategic Management +14
The balanced scorecard--measures that drive performance.
Robert S. Kaplan · PubMed · 1992 · 6.6K citations