The stress of work: an overview.

Abstract

This paper looks at a number of potential occupational stressors found to predict job dissatisfaction and ill health (both mental and physical) in a variety of different occupational settings. Factors intrinsic to the nature of the job, role ambiguity and conflict, poor relationships at work, lack of career development, inadequate organisation structure/climate, and problems associated with the interface between work and homelife are the focal points of attention. Many of these sources of occupational stress are prevalent in the field of aviation, and may be exacerbated by the move toward deregulation and increasing commercial competition within the industry.