SSRN Electronic Journal · 2010 · 182 citations · 0 references
Open access
ManagementInformation TechnologyKnowledge ManagementInnovationTalent ManagementUrban AnalyticsCity GrowthSmart CitiesTalent AnalyticsUrban Economic DevelopmentUrban EconomyUrban GrowthCitizen-centric Service IntegrationCompetitive DifferentiationDifferentiationSmart City DevelopmentUrban Innovation SystemsUrban Resource OptimizationUrban Service OptimizationUrban Talent Attraction
In the twenty-first century,growth, economic value and competitive differentiation of cities will increasingly be derived from people and their skills, creativity and knowledge, as well as the capacity of the economy to create and absorb innovation. To compete in this new economic environment, cities will need to better apply advanced information technology, analytics and systems thinking to develop a more citizen-centric approach to services. By doing so, they can better attract, create, enable and retain their citizens’ skills, knowledge and creativity.