Publication | Closed Access
Working Holiday Tourist Learning: Scale Development and Validation
35
Citations
58
References
2015
Year
Customer SatisfactionTourism ManagementDestination MarketingHoliday TouristsLearning SciencesCommunity EngagementRelevant ScaleBusinessEducationCultural TourismTourismHoliday Tourist LearningTourism PlanningContent AnalysisMarketingTourist ExperienceMarketing Strategy
The purpose of this study is to explore the learning of working holiday tourists (WHTs) and to develop a relevant scale. Firstly, in-depth interviews and content analysis were employed to generate the initial items. Secondly, 11 factors were extracted from an exploratory factor analysis with 273 samples. Thirdly, a confirmatory factor analysis with 522 samples was performed to identify the validity of the WHT learning scale. The results show that the 11-factor and 35-item WHT learning scale has good fit, reliability and validity. The findings expand the current knowledge of tourist learning and working holidays, and provide marketing implications and suggestions for future research.
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