Journal of Hospitality and Tourism Management · 2015 · 42 citations · 62 references
ManagementHospitality ManagementTourism ManagementGuest Experience ManagementHospitality MarketingTourismCasino MarketingConsumer SatisfactionCustomer SatisfactionGuest Satisfaction ManagementLuxury Guest ExperienceTourist BehaviorActivitiesEmotional SatisfactionEmotionsTourist EmotionsTourist VisitorsTourist Well-being
62
Measuring Emotions in the Consumption Experience
Marsha L. Richins · Journal of Consumer Research · 1997 · 1.9K citations