2008 · 42 citations · 1 references
Health ProfessionsHealth AdministrationHealth Services AdministrationHealth Services ResearchHealthcare Quality ImprovementScale DevelopmentHealth Care Performance MeasurementHealthcare Performance MeasurementHealthcare Service QualityPatient EngagementQuality MeasurementQuality Of CareClinical Quality MetricsData ValidityEngagement In Quality ImprovementEngagement ReliabilityHealthcare Patient EngagementPatient Engagement In CareQuality Of Care MetricsSatisfaction Scale Development
There is increasing emphasis upon improving levels of medical engagement as a route to improving service quality. Organisations with more engaged clinical staff appear to have better performance measures. This study describes the development process involved in designing a medical engagement scale and identifying appropriate reliability and validity data. A new scale is reported, which is now available through the NHS Institute for Innovation and Improvement.
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