Journal of Telecommunications System & Management · 2014 · 31 citations · 9 references
ComputingComputer ScienceMathematicsComputer NetworksForecastingPredictive AnalyticsChurn AnalysisChurn ManagementCommunication NetworksCustomer Churn PredictionGraph TheoryNetwork AnalysisChurn AnalyticsChurn ModelingChurn Prediction In TelecommunicationsChurn RateCustomer Churn MeasurementFuzzy Graph Theory
Telecommunication is one of the unavoidable utilities of daily life. Telecommunication service providers have data records of its users. These records are represented by crisp graphs. Certain parameters like center persons, churn prediction, etc. are more perfectly calculated if the data are represented by fuzzy graphs. In this paper, we have introduced a fuzzy telecommunication network (FTN) using fuzzy graph theory.Star persons and related terms are defined in this fuzzy telecommunication network.A small example is described to illustrate the network. Churn prediction is a big issue for telecom service providers. This study introduces churn prediction in the fuzzy telecommunication network. New idea on measurement of churn prediction is presented here.
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