Churn Rate

Churn Rate is a performance metric that quantifies the proportion of customers or users who discontinuously engage with a service or product over a specified period.

183

Publications

9.4K

Citations

568

Authors

262

Institutions

Publications per year

2017–2026

61

Variants

Attrition Rate

Authors

568

  1. PR
    Peter Robinson

    University of York, United Kingdom

    4 publications · 217 citations

    4

    h-index

  2. SY
    Shiqiang Yang

    Tsinghua University, China

    4 publications · 350 citations

    4

    h-index

  3. GP
    Gopal Pandurangan

    Nanyang Technological University, Singapore

    4 publications · 217 citations

    4

    h-index

  4. JA
    John Augustine

    Indian Institute of Technology Madras, India

    4 publications · 217 citations

    4

    h-index

  5. HF
    Hossam Faris

    University of Jordan, Jordan

    3 publications · 90 citations

    3

    h-index

1–5 of 568

Venues

  1. Expert Systems with Applications

    5 publications · 294 citations

    5

    h-index

  2. IEEE/ACM Transactions on Networking

    TON · 3 publications · 134 citations

    3

    h-index

  3. 2

    h-index

  4. Journal of Systems and Software

    JSS · 2 publications · 87 citations

    2

    h-index

  5. 2

    h-index

1–5