Psychological Bulletin · 2008 · 1K citations · 69 references
ComputingComputer ScienceDecision MakingDecision TheoryHuman-computer InteractionHeuristic EvaluationHeuristic SearchDecision-making HeuristicsHeuristic ApproachHeuristicsHeuristics In Decision Making
In this article, the authors propose a new framework for understanding and studying heuristics. The authors posit that heuristics primarily serve the purpose of reducing the effort associated with a task. As such, the authors propose that heuristics can be classified according to a small set of effort-reduction principles. The authors use this framework to build upon current models of heuristics, examine existing heuristics in terms of effort-reduction, and outline how current research methods can be used to extend this effort-reduction framework. This framework reduces the redundancy in the field and helps to explicate the domain-general principles underlying heuristics.
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Judgment under Uncertainty: Heuristics and Biases
Amos Tversky, Daniel Kahneman · 1975 · 23.1K citations
A BEHAVIORAL MODEL OF RATIONAL CHOICE
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