The Importance of Being Trustworthy

Abstract

In this study, the authors examined the relationship between leader behaviors and subordinate job satisfaction by adopting the theoretical perspective of the integrative model of trust. The authors hypothesized that one’s trust in their supervisor mediates the relationships of procedural and informational justice and transformational leadership behavior with subordinate job satisfaction. Results from a field sample suggest that trust fully mediates the effects of procedural and informational fairness and transformational leadership on employee job satisfaction. The implications for practice and potential areas of future research are also discussed.