Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media

Reputation: realizing value from the corporate image

Choice Reviews Online · 1996 · 2.2K citations

Management, Strategic Management, Strategy +12

Helping Crisis Managers Protect Reputational Assets

Sherry J. Holladay · Management Communication Quarterly · 2002 · 1.1K citations

Social Sciences, Communication, Organizational Behavior +17

Choosing the Right Words

Management Communication Quarterly · 1995 · 800 citations

Social Sciences, Public Management, Strategy +12

Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication

Sherry J. Holladay · Journal of Public Relations Research · 1996 · 695 citations

Social Sciences, Organization Studies, Organizational Behavior +10

Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory

Journal of Business Communication · 2004 · 543 citations · Full text

Social Sciences, Communication, Organizational Behavior +10