Sherry J. Holladay

Helping Crisis Managers Protect Reputational Assets

W. Timothy Coombs, Sherry J. Holladay · Management Communication Quarterly · 2002 · 1.1K citations

Reputation Management, Communication, Public Relations +24

Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication

W. Timothy Coombs, Sherry J. Holladay · Journal of Public Relations Research · 1996 · 684 citations

Emergency Management, Project Management, Communication +22

Unpacking the halo effect: reputation and crisis management

W. Timothy Coombs, Sherry J. Holladay · Journal of Communication Management · 2006 · 509 citations

Organizations, Halo Effect, Reputation Management +17

Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication

W. Timothy Coombs, Sherry J. Holladay · Public Relations Review · 2008 · 456 citations

Interpersonal Communication, Clarifying Apology, Communication Study +8

An Extended Examination of the Crisis Situations: A Fusion of the Relational Management and Symbolic Approaches

W. Timothy Coombs, Sherry J. Holladay · Journal of Public Relations Research · 2001 · 355 citations

Emergency Management, Communication, Public Relations +24