The impact of software process improvement on quality: in theory and practice

Principles of software engineering management

Computer Audit Update · 1990 · 575 citations

Computing, Systems Engineering, Requirements Engineering +10

Software quality: the elusive target [special issues section]

Barbara Kitchenham, Shari Lawrence Pfleeger · IEEE Software · 1996 · 548 citations

Computing, Computer Science, Quality Management +14

Effects of Process Maturity on Quality, Cycle Time, and Effort in Software Product Development

Donald E. Harter, Mayuram S. Krishnan, Sandra A. Slaughter · Management Science · 2000 · 507 citations

Management, Information Technology, Quality Management +15

Software quality and the Capability Maturity Model

James D. Herbsleb, David Zubrow, Dennis R. Goldenson et al. · Communications of the ACM · 1997 · 418 citations · Full text

Computing, Computer Science, Quality Assurance +9

Key Practices of the Capability Maturity Model Version 1.1

Mark C. Paulk, Charles V. Weber, Suzanne Garcia et al. · Research Showcase @ Carnegie Mellon University (Carnegie Mellon University) · 1993 · 296 citations · Full text

Management, Quality Management, Information Technology Project Management +12