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ManagementKnowledge ManagementManagement Information SystemsKnowledge CreationKnowledge ReuseKnowledge SharingKnowledge ExchangeKnowledge IntegrationKnowledge-based ResourcesTacit Knowledge ExchangeTacit Knowledge ManagementVirtual OrganizationsDigital Knowledge SharingKnowledge Sharing ProcessesKnowledge Sharing StructureKnowledge Sharing TechnologiesVirtual Team Collaboration
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A Dynamic Theory of Organizational Knowledge Creation
Ikujiro Nonaka · Organization Science · 1994 · 17.5K citations
Robert W. Floyd · Communications of the ACM · 1962 · 4K citations · Full text
Steps toward a science of service systems
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