Improving Productivity and Quality Through Collaboration

Abstract

This study examines the impact of joint labor‐management activities on perceived changes in productivity and quality, while controlling for the exercise of relative power options. Ordered probit estimates yield general support for the central proposition that the greater the intensity of joint activities, the greater the productivity and quality improvements. Mixed results are obtained regarding the impact of capital substitution, subcontracting, and concession bargaining on performance in collaborative settings.