Publication | Closed Access
Perceived Characteristics, Perceived Needs, and Perceived Popularity
170
Citations
5
References
2002
Year
Customer SatisfactionConsumer ResearchTechnology AdoptionSocial InfluenceDigital DivideCommunicationJournalismMedia StudiesProbability SurveySocial MediaManagementConsumer BehaviorUser PerceptionDiffusion Of InnovationUser AcceptanceSocial CharacteristicMarketingTechnology Acceptance ModelInteractive MarketingSocial ComputingDiffusion ProcessChinese AudiencesPerceived PopularityArts
The Internet has arrived in China, the most populous nation in the world, at a rapid rate. To account for the adoption and use of the Internet by Chinese audiences, the current study develops a theoretical framework that centers on three key independent variables in the diffusion process: perceptions (i.e., perceived characteristics of the Internet or PCI), motivations (perceived need for the Internet or PNI), and social context (perceived popularity of the Internet or PPI). In addition, adoption is conceptualized as involving four categories that are mutually exclusive at a given time but interchangeable over time. This classification enables investigation of discontinuance. The current study also examines reinvention by integrating use into diffusion process. Data from a probability survey of 2,500 residents in Beijing and Guangzhou in 2000 largely support the hypotheses of the model. The study illustrates the importance and benefits of a theory-driven approach to new media research.
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