Gaining Flexibility and Compliance in Rescue Processes with BPM

Abstract

Weaving together information spread over several public and private organizations is crucial for managing catastrophic events and for realizing resilient social infrastructures. While beneficial in emergencies, an unlimited access to (sensitive) data is usually defined as the worst case in any privacy or IT security scenario. As a solution to this tradeoff, the transferability of successful methods and tools known from business process and workflow management to rescue processes is discussed. The resulting framework as well as the identified research questions do not aim at generating "pure" technical security but at reducing the probability of misuse and, thus, providing a sound technical basis for a social discussion on resilient infrastructures.