Publication | Closed Access
Discovering user interests from Web browsing behavior: an application to Internet news services
64
Citations
16
References
2003
Year
Unknown Venue
Customer SatisfactionEngineeringCustomer ProfilingInternet News ServicesBusiness AnalyticsWeb AnalyticsUser InterestsJournalismText MiningInformation RetrievalData ScienceData MiningManagementContent AnalysisUser Behavior ModelingKnowledge DiscoveryE-service PersonalizationPersonalized SearchNews EditorMarketingInformation Filtering SystemWeb MiningInteractive Marketing
Discovering user interests is a very important task for providing personalized services in electronic commerce. A popular approach is to develop customer profiles from their browsing behavior. In this paper, we present an approach that analyzes the browsing content and time to determine user interests. An empirical study using actual news provided by the China Times shows that the proposed system outperforms the traditional headline news compiled by the news editor in both objective performance indices and customer satisfaction.
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