Human Relations · 1979 · 161 citations · 37 references
Social SciencesPsychologySociologyIndustrial-organizational PsychologyOccupational HealthOrganizational CommunicationOccupational StressPsychological StressWorkplace StressOccupational Stressors
This paper provides a theoreticalframework for the study of occupational stress. The theory is based on a cybernetic model, which the authors feel is consistent with much of the empirical work already engaged in by researchers in the field of occupational stress. This model draws attention to certain information and feedback characteristics frequently neglected in research in this area.
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Journal of Occupational Medicine
L. G. Norman · Occupational and Environmental Medicine · 1959 · 2.3K citations · Full text