Academy of Management Journal · 1986 · 247 citations · 19 references
ManagementHuman Resource ManagementOrganizational BehaviorEmployee RelationsHealthcare Organizational BehaviorHospital AdministrationEmployee RetentionEmployee VoiceHealthcare Workforce RetentionPatient RetentionRetention In CareStaff RetentionEmployee Voice During Organizational ChangeHealth Workforce TurnoverRetention RatesTurnover In Healthcare OrganizationsUnion Voice EffectsVoice Opportunities
This study investigates the relationship between the extent to which employees have opportunities to voice dissatisfaction and voluntary turnover in 111 short-term, general care hospitals. Results show that, whether or not a union is present, high numbers of mechanisms for employee voice are associated with high retention rates. Implications for theory and research as well as management practice are discussed.
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