Concepedia
Zurich Open Repository and Archive (University of Zurich) · 2013 · 38 citations · 22 references
Open access
Social Network AggregationComputational Social ScienceNetwork ScienceSuccess MeasurementManagementBusinessInformation ManagementSocial NetworkPersonal NetworkSocial Network Analysis
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The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
William DeLone, Ephraim R. McLean · Journal of Management Information Systems · 2003 · 11.1K citations
Customer Satisfaction, Business Intelligence, Ten-year Update +14
Information Systems Success: The Quest for the Dependent Variable
William DeLone, Ephraim R. McLean · Information Systems Research · 1992 · 10.5K citations
Total Quality Management, Customer Satisfaction, Engineering +18
A Respecification and Extension of the DeLone and McLean Model of IS Success
Peter B. Seddon · Information Systems Research · 1997 · 2.4K citations
Total Quality Management, Customer Satisfaction, Organizational Characteristic +20
Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis
Arun Rai, Sandra S. Lang, Robert B. Welker · Information Systems Research · 2002 · 1.6K citations
Customer Satisfaction, Information Systems, Technology Adoption +18
Re-conceptualizing Information System Success: The IS-Impact Measurement Model
Guy G. Gable, Darshana Sedera, Taizan Chan · Journal of the Association for Information Systems · 2008 · 726 citations · Full text
Customer Satisfaction, Information System, Is-impact Measurement Model +16