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Putting employee involvement in context: a cross-level model examining job satisfaction and absenteeism in high-involvement work systems
71
Citations
43
References
2011
Year
Employee InvolvementCustomer SatisfactionJob SatisfactionBehavioral SciencesEmployee Job SatisfactionEmployee AttitudeOrganizational CommunicationManagementBusinessCross-level ModelEmployee EngagementHuman Resource ManagementHigh-involvement Work SystemsWork AttitudeOrganizational Behavior
The current study examines how high-involvement work systems (HIWS) influence employee responses to involvement initiatives. While existing research has linked HIWS to individual attitudes, we predict that an organization's HIWS moderate the relationship between employee involvement and job satisfaction and absenteeism. Using multilevel data (8454 employees from 1429 workplaces), we found that employee involvement and HIWS are positively related to employee job satisfaction. Additionally, the results support a cross-level interaction: at high levels of HIWS, employee involvement is negatively related to absenteeism, whereas at low levels of HIWS, the negative relationship is weaker. The implications of the findings are discussed.
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