CoDesign · 2007 · 14 citations · 11 references
ManagementOrganization StudiesOrganizational BehaviorCognitive PsychologyGroup ProcessesTeamworkGroup Problem SolvingShared Mental ModelsTeam CoordinationTeam EffectivenessTeam PerformanceTeam Problem SolvingMental Model DevelopmentMental Model FormationMental ModelsProblem-solving TeamsTask Mental ModelsTeam Sensemaking Processes
Consistent excellent performance of operational teams is based on distinctive task performance strategies and a highly structured knowledge base that enable experts to adapt their actions to the various task characteristics and demands, to anticipate adequately future developments and to react to situation changes. Build shared mental models as the central phase of action regulation of problem solving teams.
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Decision making in action: Models and methods
Dan Zakay · Acta Psychologica · 1994 · 1.6K citations
Robin M. Hogarth · RePEc: Research Papers in Economics · 1990 · 335 citations