Concepedia

Management of buyer–supplier conflict: The case of the Turkish automotive industry

M. Kamil Kozan, S. Nazlı Wasti, Ayca Kuman

Journal of Business Research · 2006 · 31 citations · 45 references

Open access

Concepts

ManagementOperations ManagementSupply Chain ManagementAutomotive ManufacturingLogistics ManagementSupplier Relationship ManagementProcurementSupplier CollaborationSupplier Conflict ResolutionSupplier IntegrationSupplier ManagementSupplier Relationship GovernanceBuyer-supplier ConflictBuyer-supplier DependenceSupplier Conflict Resolution EffectivenessSupplier Dispute ResolutionSupplier Relationship Governance Mechanisms

References

45

A Conceptual Model of Service Quality and Its Implications for Future Research

A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry · Journal of Marketing · 1985 · 17.2K citations

Management, Marketing, Quality Management +16

Handbook of Industrial and Organizational Psychology.

Tove Helland Hammer, John F. Anderson, Michael A. Gurdon et al. · Administrative Science Quarterly · 1977 · 12.1K citations

Management, Organization Studies, Organizational Behavior +17

Handbook of industrial and organizational psychology

Choice Reviews Online · 1993 · 5.5K citations

Social Sciences, Organization Studies, Organizational Behavior +12

Individualism and collectivism

John Oetzel · International Journal of Intercultural Relations · 1996 · 3.8K citations

Beyond individualism/collectivism: New cultural dimensions of values.

Shalom H. Schwartz · 1994 · 2.4K citations

Social Sciences, Cultural Studies, Sociology +12