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Humanizing self-administered surveys: experiments on social presence in web and IVR surveys

EngineeringOnline ExperimentSocial InfluenceCommunicationSocial SciencesSurvey (Human Research)Social MediaOnline CommunityUser ExperienceApplied Social PsychologySelf-administered SurveysSocial WebSocial PresenceSocial ComputingInteractive MarketingWeb Survey MethodHuman-computer InteractionIvr SurveysSurvey Methodology