Concepedia

Publication | Closed Access

Innovation management in service firms: a research agenda

DOI

45

Citations

50

References

2011

Year

Lucia Crevani, Kristina Palm, Annika Schilling
Service Business

References

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2001

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Pim den Hertog

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2000

997

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Pim den Hertog

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2000

833

Innovative versus incremental new business services: different keys for achieving success

Ulrike de Brentani

Journal of Product Innovation Management

2001

600

An empirically‐based typology of product innovativeness for new financial services: Success and failure scenarios

George J. Avlonitis, Paulina Papastathopoulou, Spiros Gounaris

Journal of Product Innovation Management

2001

542

New service development: learning from and with customers

Jonas Matthing, Bodil Sandén, Bo Edvardsson

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2004

528

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N. Anand, Heidi K. Gardner, Tim Morris

Academy of Management Journal

2007

502

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