The implementation of the Bologna Process

The balanced scorecard : measures that drive performance

R. S. Caplan · Harvard business review · 1992 · 12.2K citations

Management, Performance Management, Strategic Management +14

The balanced scorecard--measures that drive performance.

Robert S. Kaplan · PubMed · 1992 · 6.6K citations

Management, Performance Management, Strategy +17

The Balanced Scorecard

Eric R. Ziegel, Robert S. Kaplan, D. P. Norton · Technometrics · 1998 · 2.2K citations

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Robert S. Kaplan, D. P. Norton · Strategy and Leadership · 2001 · 1.5K citations

Management, Performance Management, Strategic Management +17

Perspectives: Policy and Practice in Higher Education

GH Brown · Bristol Research (University of Bristol) · 2012 · 309 citations

Education, Education Policy, Higher Education +12