Online banking performance evaluation using data envelopment analysis and principal component analysis

Measuring the efficiency of decision making units

A. Charnes, W. W. Cooper, Edwardo L. Rhodes · European Journal of Operational Research · 1978 · 28.7K citations · Full text

Business, Decision Sciences, Performance Management +10

Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis

Rajiv D. Banker, A. Charnes, W. W. Cooper · Management Science · 1984 · 16.6K citations

Business, Operations Management, Capacity Planning +10

Efficiency of financial institutions: International survey and directions for future research

Allen N. Berger, David B. Humphrey · European Journal of Operational Research · 1997 · 3.5K citations · Full text

Social Sciences, Business Economics, Economics +16

Pitfalls and protocols in DEA

Robert G. Dyson, R. Allen, Ana S. Camanho et al. · European Journal of Operational Research · 2001 · 1.6K citations

Law, Regulatory Policy, Regulatory Compliance +1

Bank branch operating efficiency

Herbert Sherman, Gold Franklin · Journal of Banking & Finance · 1985 · 842 citations

Business, Operations Management, Banking +9