Concepedia

Cost of quality: The hidden costs

Suresh Kumar Krishnan, Arawati Agus, Nooreha Husain

Total Quality Management · 2000 · 44 citations · 5 references

Concepts

ManagementQuality ManagementCost ManagementQuality AssuranceTotal Quality ManagementCost AnalysisCost FunctionsCost MeasurementIndirect CostsQuality Cost AnalysisQuality CostsCost-quality Trade-offHidden Quality CostsQuality Cost MeasurementQuality Cost ModelingTotal Quality Cost

Abstract

(2000). Cost of quality: The hidden costs. Total Quality Management: Vol. 11, No. 4-6, pp. 844-848.

References

5

Juran's Quality Control Handbook

Eric R. Ziegel · Technometrics · 1990 · 342 citations

Management, Quality Management, Process Control +11

Quality cost measurement under activity‐based costing

Wen‐Hsien Tsai · International Journal of Quality & Reliability Management · 1998 · 154 citations

Management, Industrial Engineering, Quality Management +17

A construction quality costs quantifying system for the building industry

Sui Pheng Low, Henson K. C. Yeo · International Journal of Quality & Reliability Management · 1998 · 93 citations

Management, Construction Management, Quality Management +17

Performance improvement: a total poor‐quality cost system

H. James Harrington · The TQM Journal · 1999 · 55 citations

Management, Performance Management, Quality Management +17

Quality costing of an administrative process

F. Merle Bland, John Maynard, David Herbert · The TQM Journal · 1998 · 24 citations

Management, Information Systems, Quality Management +17