Concepedia

H. James Harrington

HJ

15

Publications

532

Citations

14

H-Index

1991

Active since

Affiliations

Ernst & Young (United States)(Current)

Ernst & Young (Israel)

H. James Harrington is an author at Ernst & Young (United States) specializing in business, management, and strategic management.

Top concepts

BusinessManagementStrategic ManagementTotal Quality ManagementEngineeringStrategyQuality SystemsQuality AssuranceOrganizational BehaviorDesign

Publications per year

1991–2013

15

Publications

15

Applying TQM to the construction industry

H. James Harrington, Frank Voehl, Hal Wiggin · The TQM Journal · 2012 · 85 citations

Total Quality Management, Construction Project Management, Engineering +20

Continuous versus breakthrough improvement: Finding the rightanswer

H. James Harrington · Business Process Re-engineering &amp Management Journal · 1995 · 64 citations

Improving business processes

H. James Harrington · The TQM Journal · 1991 · 56 citations

Total Quality Management, Customer Satisfaction, Critical Processes +13

Performance improvement: a total poor‐quality cost system

H. James Harrington · The TQM Journal · 1999 · 55 citations

Total Quality Management, Engineering, Quality Cost Systems +18

Service Quality in the Knowledge Age

Michael L. Harris, H. James Harrington · Measuring Business Excellence · 2000 · 40 citations

Total Quality Management, Customer Satisfaction, Service Excellence +20

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