The Overbooking Question: A Simulation

Carolyn U. Lambert, Joseph M. Lambert, Thomas P. Cullen

Cornell Hotel and Restaurant Administration Quarterly · 1989 · 35 citations · 3 references

Concepts

Abstract

A simulation model for your hotel's reservations system can help you find the optimum reservations policy—one that maximizes profit and minimizes the extremes of walking guests or leaving no-shows' rooms unfilled

References

3