Can the Overcommercialization of Cause-Related Marketing Harm Society?

TLDR

Social responsibility in business has long been debated, with growing recognition that corporate engagement in social issues benefits both society and business, yet overcommercialization can harm intended beneficiaries. The article investigates the potential pitfalls of cause‑related marketing and offers recommendations to reduce negative consequences. The authors review cause‑related marketing practices and analyze their impact to propose mitigation strategies.

Abstract

The role of social responsibility within business has been debated for decades. It appears that there is a growing understanding that doing the right thing for society can not only be good for business but is also a responsibility of the modern corporation. Causes, corporations, and society have benefited from corporate involvement with social issues. However, it also appears that in some cases, there may be potential pitfalls associated with merging social and corporate objectives. The “overcommercialization” of some activities designed to benefit society may in fact harm those that these activities are trying to help. This article examines potential pitfalls associated with cause-related marketing and provides recommendations for reducing the potential negative consequences.