Concepedia

The impact of the online and offline features on the user acceptance of Internet shopping malls

Tony Donghui Ahn, Seewon Ryu, Ingoo Han

Electronic Commerce Research and Applications · 2004 · 584 citations · 32 references

Concepts

BusinessMarketingRetail ManagementConsumer BehaviorE-commerce RetailingRetail MarketingCustomer SatisfactionE-commerce MarketingOnline Consumer BehaviorOnline Retail PlatformsRetail Consumer BehaviorRetail Customer ExperienceE-commerce Shopping BehaviorEnd-user AcceptanceOnline Customer ExperienceOnline-to-offline ShoppingShopping ExperienceTechnology AcceptanceUser Acceptance

References

32

Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology

Fred D. Davis · MIS Quarterly · 1989 · 64.5K citations

Computing, Information Systems, Information Technology +15

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 60.8K citations

Social Sciences, Educational Measurement, Econometrics +15

User Acceptance of Computer Technology: A Comparison of Two Theoretical Models

Fred D. Davis, Richard P. Bagozzi, Paul R. Warshaw · Management Science · 1989 · 25.4K citations

Computing, Information Systems, Information Technology +11

Information Systems Success: The Quest for the Dependent Variable

William DeLone, Ephraim R. McLean · Information Systems Research · 1992 · 10.6K citations

Business, Information Systems, Management Information Systems +9

Trust and TAM in Online Shopping: An Integrated Model1

Elena Karahanna, Straub · MIS Quarterly · 2003 · 8.2K citations

Business, Information Systems, Information Technology +13