Psychosocial safety climate as a precursor to conducive work environments, psychological health problems, and employee engagement

Maureen F. Dollard, Arnold B. Bakker

Journal of Occupational and Organizational Psychology · 2009 · 937 citations · 42 references

DOIFull text

Open access

Concepts

TL;DR

Psychosocial safety climate (PSC) refers to policies, practices, and procedures that protect worker psychological health and safety. The study constructed a PSC model to explain the origins of job demands and resources, worker psychological health, and employee engagement, hypothesizing that PSC precedes work context and predicts health and engagement through mediation and moderation. PSC was operationalized at the school level and tested with two‑level longitudinal hierarchical linear modeling on 209–288 Australian education workers across 18 schools, using repeated measures separated by 12 months. PSC predicted changes in psychological health problems via job demands, moderated the emotional demands–exhaustion link, and predicted changes in engagement through skill discretion, demonstrating PSC as a key upstream component and intervention target.

Abstract

We constructed a model of workplace psychosocial safety climate (PSC) to explain the origins of job demands and resources, worker psychological health, and employee engagement. PSC refers to policies, practices, and procedures for the protection of worker psychological health and safety. Using the job demands–resources framework, we hypothesized that PSC as an upstream organizational resource influenced largely by senior management, would precede the work context (i.e., job demands and resources) and would in turn predict psychological health and work engagement via mediation and moderation pathways. We operationalized PSC at the school level and tested meso‐mediational models using two‐level (longitudinal) hierarchical linear modelling in a sample of Australian education workers ( N = 209–288). Data were repeated measures separated by 12 months, nested within 18 schools. PSC predicted change in individual psychological health problems (psychological distress, emotional exhaustion) through its relationship with individual job demands (work pressure and emotional demands). PSC moderated the relationship between emotional demands and emotional exhaustion. PSC predicted change in employee engagement, through its relationship with skill discretion. The results show that the PSC construct is a key upstream component of work stress theory and a logical intervention site for work stress intervention.

References

42